Bandar Seri Begawan - Laughter and shrieks of joy echoed through HSBC Gadong branch last Sunday as it hosted a fun-filled carnival in appreciation towards their customers.
"This carnival is one of the many ways to show our appreciation for your loyalty and support towards HSBC throughout the years," said Lyndsay Rajah, Head of Retail Banking and Wealth Management of HSBC Brunei, in her welcoming remarks. "This is also to give us an opportunity to talk to you outside the banking hall and at the same time to have some fun!" she further commented.
During the carnival, customers only needed to show their HSBC debit or credit cards to receive food coupons. Amongst the fun activities, customers had the opportunity to test their luck and skills at the 'Wheel of Fortune', 'Mini Golf Putting', 'Let's Fish', colouring contest, to name a few The day was filled with family-oriented activities, and winners from the games brought home exclusive HSBC merchandises.
"The carnival also marks the launch of our Customer Service Campaign which will run until February 1, at all our branches including HSBC Finance," shared Lyndsay Rajah. As HSBC strives to continuously improve on their customer's experience, the Customer Service Campaign aims to obtain feedback from their customers. Customers are also invited to vote for their best servicing HSBC branch and employee during this campaign period.
Following the success of the carnival, HSBC is hosting another customer appreciation event at all HSBC branches including HSBC Finance today during banking hours. Customers are encouraged to visit the nearest branch and join in on the fun activities.
--Courtesy of Borneo Bulletin
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