Bandar Seri Begawan - A family of 17 who just returned by bus from a holiday in Kota Kinabalu yesterday voiced their displeasure to the Sunday Bulletin, claiming that they have encountered a rude border officer at Merapok / Sindumin border checkpoint between Sarawak and Sabah, while on their way back to Brunei.

The family alleged that the officer shouted and pointed his finger towards them, asking them to queue up to get their passports stamped.

Even though the officer was working under stress, he should not have resorted to "uncivilised way" to express his grievances, the family added.

The family said when they made a complaint to his superior, the border officer became angrier and allegedly said something threatening.

When another officer at the border crossing asked the family to just ask for forgiveness from the allegedly rude border officer, the family was unwilling to do so, as they believed they had done nothing wrong.

The family, however, followed the order of the allegedly rude border officer, to avoid any further quarrel as they said there were several members in the family who were under 12 years old.

The Sunday Bulletin was told by the family that they arrived at Merapok border crossing at 2.30pm, but then went back to queue up at 3.30pm, making the crossing longer than usual.

The family said they will complain regarding the matter to the Brunei Police in the hope that the alleged incident would not happen again to other travellers.