Your article entitled "Call to stop immoral use of camera phones" highlights the need for customer education. I have been analysing wireless communications for 26 years, providing wireless data consulting services for nine years and have one of the top-rated camera phone sites (www.CameraPhoneReport.com) on the Internet (it is often No. 1 on Google for "camera phone").

In general, the wireless industry - both the cellular operators and the handset manufacturers - has done a poor job of educating consumers about how to use camera phones responsibly.

We are entering a world of science fiction where hundreds of millions of people will be able to document - with still photos and videos - everything that occurs around them and then instantaneously transmit those photos and videos around the world to other handsets, in e-mail messages and for posting on the Web.

This will change social interactions and business processes around the globe - including in the Arab world. Instantaneous transmission of images will affect many different aspects of business, such as journalism, real estate, construction, entertainment and sales. It could also affect politics.

The wireless industry has done a terrible job of promoting the 'valuable' uses of camera phones in TV commercials showing teenagers taking embarrassing photos of other teenagers. This is not the way to encourage responsible use of camera phones.

- AAR

We live in Kiarong. Our rubbish has been left uncollected for over two weeks. As a result we now have a mountain of rubbish outside our home. I pay $15 per month for collection, deducted automatically by my employer.

This has gone on for several months. When I first moved into this house, I paid for three years without collection or refund.

The rats love it; neigbours are horrified; and children play nearby. Someone is taking our money and doesn't care about hygiene, health or agreements.

- KiarongJ

As I am a frequent patient at clinics and hospitals in this country, I would like to complain about bad attitude shown at some clinics and hospitals. I notice some, especially the reception staff at Accident and Emergency Depts as being quite unkind.

Most of them don't even smile with patients. Some of their high-pitched voices could plainly harass patients' feelings instead.

I hope the Ministry would take actions on this matter. We need good-natured, kind, compassionate and a very hardworking staff to handle the most responsible work at the emergency, not fussy and rude ones.

Please change their attitudes or change the staff. Also there should be more chairs/benches for waiting-patients at Emergency and Clinics, as we have to wait so long to be called for a check-up.

- Disappointed Patient

Regarding BB Weekend Opinion titled 'Exploiting Tsunami Crisis' sent by Shocked By Insensitivity, I fully support the call to put an end to this inhumane trade and our call should not fall on deaf ears.

I would like to ask potential buyers of these VCDs, what good would the purchase of this bring to the buyer or to the victims of the tsunami?

It's not as if the proceeds of the VCD is going for a tsunami fund anywhere.

It would be much better to donate whatever we can than spend our hard earned money on purchasing these VCDs to fill the coffers of some unscrupulous business people.

We may not get a chance to watch the horror of the disaster much after it has happened, but better still we could help rebuild someone's life to be able to watch TV again like us lucky folks, someday.

- Md Hadri, BSB

In the euphoria surrounding "Merdeka", it is understandable that the visible symbols of patriotism are everywhere.

But one must remember that patriotism is not a short and frenzied outburst of emotion but the tranquil and steady dedication of a lifetime.

Patriotism is a live sense of responsibility.

True patriots are people who take pride in their work; who do ordinary things in an extraordinary way; who regard their work as part of worship and give it the same type of devotion: who leave the nation better than they found it.

The farmer who ungrudgingly mixes his sweat, blood and toil with the soil: the ordinary clerk who works hard and honestly; the public officer who resists bribes and inducements and puts public interests above private weal - these are but a few of the true but unsung heroes of the nation.

In the context of a multi-racial and multi-religious Brunei, our patriotism demands additional sacrifices.

We have to transcend our differences and discover all that unites us despites much that divides us. We have to treasure the country's cultural mosaic.

To be truly objective, we must be prepared to view things subjectively from the point of view of others who share our common national destiny but have a different heritage.

And by the blessings of Allah The Almighty, may our country become a vast and splendid monument of wisdom, peace, liberty and tolerance upon which the world may gaze upon with admiration.

- Arha

I am one of the road users of the Muara-Tutong highway.

I have been living in a new house somewhere in Tutong for the past five months.

My concern is that every time I travel up and down from Tutong to Bandar in the evening, I notice that there are a lot of busted lampposts that are not replaced which results in the road being very dark and at most times giving low visibility.

I wonder where are all the responsible workers? The electrical department should make a patrol every 2-4 weeks to ensure that the streetlights and the roads are in good conditions all the time and make a report should there be anything that needs to be replaced or changed.

I notice that there are continuously 4-6 busted streetlights along the road in 3-4 different areas especially at a danger spot just next to the fruit stall (Kg Lugu).

This is very dangerous to road users especially during night and during heavy downpour as the road could get very slippery.

The highway should be in tip top order since we are dealing with lives when we drive.

The roads too are not in a good condition and there are a lot of cracks, which were supposed to be repaired a long time ago.

This is not presentable to us as well as tourists who travel on this highway.

We need a smooth and safe journey throughout our trip.

I hope the relevant authority could do something about these streetlamps immediately.

- Muara-Tutong Highway Road User, BSB

I would like to send a message to all the staff of Lambak shell petrol station that they have done a very good and impressive job in customer service.

I have observed for the past two years that all the staff there are very friendly and kind.

I would like to point out that the management is very good with hiring staff.

Keep up the good work guys.

You all are indeed offer the best customer service in town. Two thumbs up for you all.

- New Party

I sat for my A/Levels and the results will be out soon. Many A/Level students like me are searching for appropriate universities which can offer us courses that fit for our interests and ambitions.

I'm very interested in acting and may pursue 'Theater', and I am seeking drama schools overseas where I can learn comprehensively about this field.

New York could meet my needs, as it is famous for its Broadways, or London.

But am I eligible to get myself into this type of course with only having A/Levels qualifications in hand? Does America accept our A /Levels? Is there any institution where I can apply for a scholarship for this type of course?

I acknowledge that there's a high possibility of no scholarships being given away since it may not be considered a useful or practical course for Brunei.

But why not give it a break?

We have to do what we love to do.

Since Brunei is a small country, many courses that most students would love to do are not available - there's either no provision or little job opportunities, making us end up doing things we have little interest in doing for a living.

Think of jobs like Forensic experts, Brokers (stock market) and Astronauts.

Students like me wish that we would have the opportunity to learn what we're interested in. So please give us a chance. I'd highly appreciate if the Ministry of Education would respond to this request.

- Big Apple