| What happens when
systems crash
Sick of Whiners (Feb 3rd) makes
reference to my letter (Brunei's Internet Glitches, Jan 26th) by
his/her reference to Hong Kong.
My letter wasn't in the nature of a
complaint about the Internet services in Brunei, hardly something I
would be worried about living in HK, but rather a query as to how
schools cope in using the Internet in their daily classes when there
seem to be constant connection problems.
As an educator, using the Internet
with students daily, I am interested.
The writer didn't comment on this.
The writer does make a reference to
the service being cheaper in Brunei than in 'most places' and Brunei
being very 'forward' in these things. I have no comment on this as
there was no evidence presented.
I am sure that all your teachers and
government workers are all computer literate and continually updated
but there is a problem finding some of your school websites and online
school enrolment pages.
The writer does mention that HK has a
large percentage of the population without computers which would be
true, which is exactly the reason why schools have them so all
students have access and training.
An increasing number of jobs are
finding uses for computers and people who can use them. I'm sure it is
the same in Brunei as in HK.
Many of my service bills arrive via
SMS or the Internet and I pay them online.
No need to waste time queuing but the
service personnel in these departments need skills to process the
accounts.
Anyone ordering supplies needs to
record stock levels and use computers for efficient ordering.
This applies to so many areas from
shops to car mechanics to hospitals to the police ordering new uniform
socks.
Everyone in the country is connected
to the 'system' via their smart ID card (as in Brunei) and all
dealings with official departments are done through registering this
ID card number in a smart reader. So in this respect, all citizens
will increasingly find a need for computer skills especially as postal
e-services, library, immigration and others are available with the
smart card.
Service systems (electricity, sewage,
water) are all monitored by computer and lists of faults and repairs
recorded so that regular maintenance can be carried out to try to
prevent future problems.
If cars can barcode (all the
information already registered in a sticker that can't be removed)
then parking attendants would simply need to scan the barcode and at
border crossings a scan of the passport and the car sticker would have
you through in seconds (HK - China crossing of millions per year).
Parking offenders can even receive a
notice via email so that ticket can't be lost or washed away and the
police have a record of the email being opened.
A reminder can be given in fourteen
days and actions taken within a reasonable period.
The police can enter the details of
an illegally parked vehicle into their system and send the owner an
immediate SMS to their mobile phone asking them to move it and pay the
instant fine, especially useful in cases of minor emergencies.
Schools can put a message on the
computer and send it directly to parents' mobile telephones via SMS
(every parent notified in a second) and my previous letter covered the
area of homework, tutoring and lessons on the Internet.
Of course all student files are on
computers and accessible to those with the passwords, as are grades,
ECAs and report cards.
Whether you have one or twenty
service providers is of no real interest to me, neither how 'forward'
you are in 'these things'. But my original query (not complaint) still
stands: what happens when the system keeps crashing?
- Still connected in the 21st
Century (HK) |