Easi to be upgraded before Raya
By James Kon

Pg HMN Ariffin Pg Omar and Pg Haji Zahari. Photo: Siti Rahmah Hj Abd Mutalip

DST will be carrying out a system maintenance to enhance the quality of its prepaid Easi mobile phone service ahead of the expected surge in the use of Easi in the festive season of Ramadhan and Hari Raya, said Pg HMN Ariffin Pg Omar, Head of the Easi Unit of DSTCom.

At a press conference at the DST Branch at Yayasan Shopping Complex yesterday, he also said DST had taken the appropriate line of action to curb the Easi service downtime.

Also present at the press conference was Pg Haji Zahari, DST Corporate Communication Manager.

Asked about the disruption to the Easi service a few weeks ago, Pg HMN Ariffin said that in view of the success of the $20 and $40 Easi recharge cards, there had been a surge in Easi use, which had caused the disruption.

He said that the system maintenance was be part of DST Group's solution to improve the Easi performance and the expected increase in traffic of Easi service in the coming festive month of Ramadhan and Hari Raya. He said that the two system maintenance exercises will be carried out today (Friday) from 2 am to 4 am and on October 22 from 12 am to 6 am, and as a result there might be a disruption in the system.

The exercises will be conducted in the early hours of the morning when the Easi traffic is low to avoid disrupting people's daily activities.

In another effort to enhance the quality of Easi service, DST also announced the implementation of "Intelligent Network" as part of its Evolution GPRS/EDGE Project which is expected to be launched early 2004 that will also further stablise the GSM network.

He added that on the eve of the fasting and Hari Raya season, DST is requesting patience and cooperation from its customers in minimising the repeated unsuccessful call attempts as this would aggravate the already congested line.

He said that the priority of the DST Group is to continuously provide the best quality service as expected by the public and DST will try to accelerate this exercise as soon as possible.

Courtesy of Borneo Bulletin