'QCC Improves Productivity'
By Lyna Mohamad

Bandar Seri Begawan - Quality Control Circle (QCC) can have a huge impact on the upgrading of performance and productivity of the civil services as a whole even though efforts to implement it may look insufficient.

This was stated by the Deputy Permanent Secretary at the Prime Minister's Office, Awg Hj Abd Aziz OKML Hj Mohd Yusof, during the closing of the 2006 National QCC Convention yesterday morning.

QCC is still relevant and useful in assisting management parties particularly when there is a need to settle disputes, he added. The deputy permanent secretary hoped that all teams who took part in the two-day convention would make an effort to learn how to rectify weaknesses, as this was part of the learning process.

He added that QCC helps to produce more civil services personnel who are skilful in tackling problems, writing reports, delivering speeches and conducting meetings effectively.

Among other things, QCC helps staff members become more responsible, disciplined individuals who have a strong principle in ethics. Furthermore, it gives committed staff members a sense of belonging in the organisation.

Awg Hj Abd Aziz called on team leaders to press on with the introduction of QCC at all levels in their respective organisations. Without' strong support, from all top levels, the QCC-activity will not be able to achieve success, he said. The deputy permanent secretary advised people to shrug off any negativity towards QCC.

People should continue to learn and gain experience in this field, he said, adding that they should not be afraid of being criticised. Instead, they should take it as a challenge, he said. -- Courtesy of Borneo Bulletin

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