Users in a fix over suspect health products
By Rosli Abidin Yahya

Some buyers are asking for a refund for unused portions 

Users of pharmaceutical products listed by the Ministry of Health as having serious manufacturing breaches have been trying to get refund for unused portions from their local pharmacies yesterday.

However, the pharmacies told them to wait for another day until they obtain clarification from their suppliers.

"We were also being told to wait until Saturday by our suppliers because they need further clarification from their regional distributors as well as from the Ministry of Health.

"We also need to return the listed products," they said.

The recalled products were those manufactured by the Pan Pharmaceuticals of Australia and retailers here said they were not sure if the listed products they were selling were actually manufactured by the Australian company.

However, they said their local distributor advised them to remove all the listed products from the shelves until they obtain further clarification from their regional distributor as well as the Ministry of Health today (Saturday).

They said their suppliers had told them to hang on for another day until they obtain more details.

"The whole incident had been very unfortunate. The listed products were very popular and had been very saleable," said another pharmacy.

A user said he was not sure what to do with some of the listed products in his hands now.

"After I saw in the papers that the products had been recalled, I rushed to my pharmacy," he said.

He added that if the products were indeed manufactured by the Australian firm, the pharmacies must return buyers' money for the unused portions.

"I am not sure what the long-term effects are for people who had consumed the listed products for years," another user said.

Courtesy of Borneo Bulletin