Water Bills Of Delinquent Customers Reach $1.5 Million

Bandar Seri Begawan – Brunei recorded a total of $1.5 million worth of outstanding water bill payments in 2004.

Despite numerous efforts to make bill payments easier, a number of customers still do not settle their payments by the due dates.

As part of the activities to mark World Water Day, the Water Services Department is offering incentives for customers who clear all outstanding payments on their water bill.

According to the Water Services Department, the first few customers at the bill payment counters yesterday were given souvenirs after paying their bill.

In 1999, the Water Services Department introduced a number of schemes to make bill payment easier for customers.

The Integrated Billing System was introduced where electrical and water bills were integrated into one bill.

Over $723,000 were collected from water bill payments in 2004.

The department also introduced a pilot project in 1999, in which hand-held electronic metres was used to print household water and electricity bills instantly.

Water usage is charged at a rate of 50 cents per 55 cubic metres.

The department told Radio Television Brunei (RTB) that the monthly water bill for an average household is between $20 to $30.

However, a large portion of water bills remain unpaid. -- Courtesy of Radio Television Brunei

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