RBA Offers Electronic Ticketing For Passengers In Brisbane, Auckland

Bandar Seri Begawan – Royal Brunei Airlines (RBA) has introduced Electronic Ticketing (e-Ticketing) to some of its routes as an added convenience to its customers.

Starting July 5, passengers travelling between Brunei, Brisbane and Auckland have the option of using this new service when they book online or through the airline's ticket offices in these cities.

E-Ticketing provides customers with greater flexibility and efficiency in booking, ticket issuance and check-in.

Once a booking is confirmed, all travel details will be stored in the airline's reservation system.

A copy of the itinerary and receipt of payment may then be conveniently e-mailed or faxed to customers.

Online customers will have access to their itinerary at the time of booking. Upon check-in, passengers just need to present their passport and the itinerary to collect their boarding pass.

With e-Ticketing, passengers need not worry about losing or misplacing their ticket. Any lost or misplaced itineraries can be easily replaced free of charge.

E-ticketing will be introduced to Hong Kong on July 21 and Kuala Lumpur on August 1. Other routes will follow shortly.

Royal Brunei Airlines is pleased to undertake this initiative which corresponds with the e-Government programme of His Majesty's government, and anticipates that its customers will benefit from this new enhancement.

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