| By Md Ezam
Mobile phone buyers beware!
Some of the products that are sold here are not eligible for
free services or parts with the warranty card of purchase.
Every set of new mobile comes
with a charger and a warranty card, which is valid for a period
of one year. Meanwhile, the warranty on battery is valid for 3
months.
One mobile user who bought a
new set four months ago told the Bulletin that the company where
he bought his mobile told him that the mobile cannot be repaired
even though it is still under warranty.
"I just don't understand
what is the meaning of warranty! I bought my mobile four months
ago and when my mobile got some problems, I brought it to the
company for checking," said the disappointed buyer.
Furthermore, he said that the salesman of the company asked him
to keep the phone because it couldn't be fixed.
"I can't use the mobile
anymore since the salesman said the parts of my mobile are not
available in the country. I don't know about that but I believe
warranty card means it covers everything in limited
period," he said.
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