Water Dept Warns Of Imposters
By Ben Ng

Bandar Seri Begawan - Imposters posing as officers from the Department of Water Services have been going around to several homes saying that their water supply will be 'cut off' if they do not settle their bills, officials from the Department of Water Services said yesterday.

The Department has warned members of the public to be wary of these phoneys, and is reminding the public that payment transactions are only conducted within its office premises at designated payment counters and at post offices.

The public are also being urged to request for official receipts when making payments. In cases where water supply has to be cut off, the department will usually send out official warning notices that are issued to customers before any such action takes place.

The department will not cut the supply of water without prior notice to the consumers to settle their outstanding bills, the department stated in its press release.

Some of the other cases the department highlighted involve imposters offering occupants the option of reducing the amount on their outstanding bills for "an extra fee", amounting to a few hundred dollars, as well as offering other services such as replacing water meters for the same amount.

The department, in its statement, said that they regularly maintain water meters by replacing faulty ones through its Meter Maintenance Unit that involve approved meter installation contractors.

With regards to this, the department has urged the public to note that the replacement of water meters should not be charged to the occupants.

The Department of Water Services said it welcomes feedback from the public and any further queries can be directed to the Customer Services Section, Department of Water Services, Jalan Tasek Lama, Bandar Seri Begawan at 2220292 ext 116, 118, 120, 121 & 124. -- Courtesy of Borneo Bulletin

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