Public Warned Against Impostors

Bandar Seri Begawan - The Water Services Department has warned the public to be vigilant against impostors who claim that water services will be discontinued if they do not pay their water bills.

Payment transactions to the department are only conducted within its office premises at designated payment counters and post offices, a press statement from the department clarified yesterday. "In cases of water supply being cut off, the department wish to inform the public that official warning notices are firstly issued to customers before any cut off," it added. The department will not carry out any interruption without prior notice to consumers in settling their outstanding water bills.

Some of these officers claiming from the Water Services Department have offered to help occupants reduce the amount of their outstanding bills for an extra fee, amounting to a few hundred dollars. The impostors have also been known to offer other services, including replacing water meters for the same amount. Faulty water meters are replaced through the department's Meter Maintenance Unit or through approved meter installation contractors.  -- Courtesy of The Brunei Times

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