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Improving Military Relationships
By Rick Nauert, Ph.D.
A positive employer-employee
relationship is necessary to retain employees and deliver a quality
product. Consider the impact when the employer is the United States
military. Integral to a successful work relationship is a balance
between the work environment and the home. As a result, the military
provides its members with policies to help balance their work and
family commitments.
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But a
researcher at Kansas State University has found that simply
providing programs might not be enough to maintain a supreme
equilibrium.
Satoris Culbertson,
assistant professor of psychology at K-State, and colleagues
have been studying how soldiers’ perceptions of a
family-friendly environment relates to their physical
fitness, confidence in task performance and intentions to
remain in the military.
“Given the especially
difficult circumstances surrounding military obligations for
U.S. soldiers — for example, an increased threat of
deployment due to the current wartime context — a better
understanding of how family-friendly perceptions |
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can benefit soldiers is
increasingly important,” Culbertson said.
Culbertson and
colleagues examined survey data and performance measures
of 230 U.S. Army personnel who were stationed in Europe
in units with high deployment loads in 2001.
Work environments are
considered family-friendly when they help employees
manage family time and responsibilities, Culbertson
said, adding that the U.S. military has policies in
place like on-site educational classes and support
groups for family members to create this ideal
environment. |
“The issue we were concerned about
was not merely the availability of such programs, but the
perceptions of the workplace as being family-friendly,” Culbertson
said.
“Perceptions of a family-friendly
organization can differ among employees because much of the
perceptions are formed through policies, culture of the
organization, and the attitudes and behaviors of the most direct
supervisor or work group.”
Some military personnel might not
perceive the environment to be family-friendly if they have a
superior or peer who is unsupportive or disparages them for taking
advantage of a particular policy, Culbertson said.
The study’s results indicated that
a perceived family-friendly environment benefited both the
individual and the organization. It increased the individuals’
intent to remain in the military once they completed their
obligation, and it increased the soldiers’ feelings of their unit’s
capability of successful performance.
To better create a family-friendly
culture, Culbertson concludes that the military’s local leadership
needs to foster and support the policies.
Culbertson collaborated on the
project with Ann Huffman, assistant professor of psychology at
Northern Arizona University, and Col. Carl Castro, chief of military
psychiatry at the Walter Reed Army Institute of Research.
“Family-Friendly Environments and
U.S. Army Soldier Performance and Work Outcomes” was published in
the October 2008 issue of Military Psychology and details the
researchers’ findings.
Culbertson has performed numerous
studies focusing on individuals’ work-life conflicts. She said
studies show that individuals who report higher levels of work-life
conflict also report lower levels of general well-being, lower
levels of job satisfaction, higher levels of burnout, more alcohol
use and lower levels of performance.
They also are more likely to leave
an organization.
“Ideally, we can balance these
responsibilities so that we are effective in each of these roles,”
Culbertson said. “Or, even better, we can somehow make the
participation in one role benefit another role.” -- Courtesy
of Psychcentral.com
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