Pay Tickets To Avoid Hassle
By Azrol Azmi & James Kon

Bandar Seri Begawan - The BSB Municipal Department urged the public to settle their parking fees on time to avoid difficulties.

The department said this in response to a letter published in the Bulletin's Opinion Page on December 20.

The writer of the letter commented that parking attendants seemed to lack customer service skills and it had been a hassle to pay previous parking tickets. BSB Municipal Department officers said the writer of the letter had not specified how long the ticket was overdue but said they are looking into the matter. They said parking tickets issued within seven days can be settled at any parking booth in the capital.

However, those wishing to settle parking tickets issued over seven days need to go to the BSB Municipal Department counter, located on the fifth floor of its premises. Officers said parking tickets, which are overdue are liable for a fine under the Municipal Control Parking 5.

They added that the department has reviewed the current settlement system for parking tickets and they are working on a new system that will allow the public to settle their overdue tickets at parking booths in the capital.

However, to avoid any hassle, the department urged the public to settle any parking tickets they have on the spot and to retain the payment receipt.

Officers added that the department is also conducting customer service awareness briefings twice a month for officers and staff of the department. Officers and staff are reminded to be courteous and improve their customer service skills. The BSB Municipal Department encouraged the public to contact department officers at 2244151 ext 135 or 162 during office hours, for further enquiries and information regarding parking tickets.-- Courtesy of Borneo Bulletin

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