Quality Service & Healthy Competition
By P Marilyn

Bandar Seri Begawan - Eight groups from the Language and Literature Bureau (DBP) under the Ministry of Culture, Youth and Sports yesterday competed in the 2008 Quality Control Circle or 'Kumpulan Kerja Cemerlang' (KKC) convention yesterday.

The 'Cakah' team from the Acquisition Unit defeated seven teams with their project topic on 'Masalah Kelambatan Pemprosesan Bahan Perpustakaan yang Baru'

Second place went to 'Delxpress' team from Catalogue Unit with the topic 'Masalah Kelambatan Pengagihan BukuBuku Baru ke Perpustakaan Daerah dan Cawangan'.

Third place was won by 'Mesra' team from `Peminjaman dan Pengguna' unit with their topic `Masalah programme Kelab Ahli Perpustakaan Kurang Menyerlah di Perpustakaan Pusat'.

The other teams were `Los Tanjung' from Kuala Belait Library, `Indexs' team from Information and Reference Service Unit, 'Hijrah' team from 'Peminjaman dan Pengguna' unit, 'ICT' team from Tutong District Library, and `.Pelita' team from Research, Development and Arts Unit.

The guest of honour cum Director of Language and Literature Bureau, Dr Mataim bin Bakar applauded the increase in the number of participating teams from six to eight this year.

He said KKC represents an approach to overcome anysetback in the public sector and is one of the most effective ways to motivate civil servants in increasing productivity and in enhancing service to the public.

KKC, he said, drives a team from an organisation to identify any problems within their unit or department and compels team members to come up with strategies to overcome the problem.

He said KKC has brought a positive impact to the civil service since it first started. KKC generates civil servants who are proactive, responsive, creative and responsible towards their organisation.

The chairman of the KKC organising committee, Haji Sahari bin Haji Nassar, said KKC is one of the Language and Literature Bureau's strategies, in this case, the Library Section, to instill in them quality service and simultaneously to encourage healthy competition.

The KKC Convention saw choir performances by the heads of sections and by the Language and Literature Bureau Choir team. -- Courtesy of Borneo Bulletin

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